emmadear web store FAQ section

*Shipping - All items shipped United Parcel Service. A shipping tracking number will automatically be sent to you as soon as the item is shipped and the tracking number becomes available from UPS. You'll definitely like that feature. You can keep track every day of its whereabouts. I do combine shipping. Shipping discount may not be listed at check-out. A refund will be made of the difference. *Be sure to purchase shipping insurance if you're not all that confident in UPS courier. No offence to UPS and it's loyal workers. NOTE: There is an extra charge for items being shipped to P.O. boxes. Be sure to let me know if you're item is being shipped to a P.O. box before auction has ended. Thank you kindly. :O) If this item is to be shipped internationally outside of U.S.A., I'll need to configure shipping costs. Please e-mail me first before placing a bid on the item. I'll need your basic mailing information to calculate shipping costs from California U.S.A. Please note that at the time of this listing all items were in stock and available. Occasionally an item will become out of stock. In the event that this would happen I will notify you by email offering a complete refund including shipping. My apologies for any inconvenience.*

All problems can be resolved. Please notify me in writing if more time is needed to arrange for payment. Sometimes life can throw us a snowballs in July. EmmaDear@EmmaDear.com or visit http://EmmaDear.eCrater.com/. On each product page there is a contact link just below the "Buy Now" button. All e-mails will be answered within 24 hours.

*Payment - I accept Google Merchant & Pay Pal. If you don't already have Pay Pal account or Google Checkout account go to http://www.paypal.com or http://checkout.google.com and sign-up for an account. It's completely worth it! Less hassle with online shopping! Google Checkout and PayPal are just a secure way to go when purchasing anything on eBay or other online auctions.

I combine shipping. eCrater may not reflect shipping discount at check-out. Refund for shipping discount will be made on final invoice.

If you have any questions regarding a particular product or shipping rates, please contact me at: EmmaDear.com or http://EmmaDear.eCrater.com/ Each sale page has a contact link just under the "Buy Now" button. Ask seller question link. A direct e-mail is forwarded to all sellers. I will respond within 24 hours.

Most items cost around $7.95 - $8.95 to send via UPS. If ordering more than one item, the cost usually goes up around $1 - $3 per item depending upon weight of item. I don't inflate the cost of shipping. Shipping costs are exactly what UPS charges me from Southern California USA.

UPS Ground Shipping Time I am located in Los Angeles, California. UPS ground shipping time for Southern CA is 1-3 days, Northern CA, NV,AZ,UT is 2-4 days, NM,CO,WY,ID,MT,WA,OR is 3-5 days TX OK, KS,NE, SD, ND, MN, IA, MO, AR, WI, IL, IN, MI, OH is 4-6 days All other east coast and southern States are 5-10 Days. For Hawaii, Alaska & Puerto, Rico UPS Air only. Direct-Lighting WILL NOT and CAN NOT guarantee the arrival of your shipment within the dates stated above since we are not the carrier. If a shipment needs to arrive by a specific date, please advise us to use secured UPS AIR services.